Return and Refund Policy
At Coastal Furniture customer satisfaction is our priority This policy explains the conditions under which you may request a return or refund for seed orders and how the process is managed clearly and fairly
Refund Eligibility
Refund requests must be made within 15 days of delivery and meet all the following criteria
1 Seeds must be unopened unused and in original condition
2 Original packaging must be intact and undamaged
3 Products must not be custom orders or marked final sale
4 Seeds must show no damage from improper storage or handling after delivery
5 Full refunds are provided if the issue is due to our error such as incorrect items shipping damage or delivery mistakes
Submitting a Refund Request
To start a refund please contact customer support within 15 days of delivery
Return address:14158 US HIGHWAY 19 HUDSON FL 34667
Email: info@coastalfurniture.shop
Include the following
1 Order number
2 Brief reason for refund
3 Clear photos if seeds are damaged or incorrect
Requests are reviewed promptly and you will receive a response within 1 business day Approved returns will include instructions and a return address if needed
Return Shipping Process
Once approved please return items within 3 days
1 Use a trackable shipping method
2 Returned seeds will be inspected upon receipt
3 Refunds will be issued within 2 business days after inspection
4 Refunds are processed to the original payment method
Shipping Costs
1 Original shipping fees are non refundable for returns due to personal reasons such as change of mind
2 Return shipping costs in these cases are the customer’s responsibility
3 If returns are due to defects incorrect items or shipping errors Coastal Furniture covers all related shipping fees
4 Please keep your return tracking information until the refund is complete
Additional Terms
1 Requests made after 15 days may be declined
2 Failure to follow this process may result in rejected requests
3 Returns damaged by insufficient packaging may not qualify for refunds
For questions or assistance please contact us at info@coastalfurniture.shop We are dedicated to handling refund matters promptly and fairly.
Contact Us
Company Name: COASTAL FURNITURE OF CENTRAL FL,LLC
Address:14158 US HIGHWAY 19 HUDSON FL 34667
Ein:92-1245637
Phone: +1 (502)905-2372
Email: info@coastalfurniture.shop
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
We will respond within 24 hours.